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Shipping & Returns

1. Order

Order of Sport cluster's products can be made via Incoming orders answered with a written order confirmation via email.

Order is binding, subject to the stock quantity and other unforeseen events, from sports cluster's side only after the customer has received the order confirmation.

2. Payment

Online Payment

We accept Visa and MasterCard. Card Payment is via an encrypted connection to DIBS payment. Your order sum will be deducted from your account when ordering.

Internet banking

We accept payments from Swedbank, Nordea, SEB and Handelsbanken. Your order sum will be deducted from your account when ordering.

3. Availability

Normal delivery time is 4-7 working days. Post's delivery time to come.

4. Delivery Delay

If delivery is delayed for any reason arise, we will contact you. Of course, we will do everything we can to deliver your order as quickly as possible. You, the customer has the right to cancel the purchase at the extensive delay in delivery.

Situations may arise that make it impossible for us to fulfill an order, for example, if our suppliers are unable to fulfill their obligations to us.

Important! In rare cases, careless carrier off letters and packages. These we do not refund.

5. Warranty

We want all our customers to be 100% satisfied with their purchase. If you have problems with a product, please contact us.

We will then send out a prepaid return shipping label. The receipt on paid be valid as the warranty card. Always save the receipt for the warranty period!

6. Open Buy / Return Policy

maagonline applies the Distance Contracts. This means that customers are entitled to 14 days to return without reason. maagonline reserves the right to charge the customer for any missing parts, such as instructions. The customer is responsible for return costs. Returns sent COD will not dissolve out.

Contact us before you send the product back to get a prepaid return shipping label, it costs 49 SEK deducted from the amount we pay back to you. As soon as the (maximum within 14 days), we have regained the goods will be refunded your money.

Exploited return / exchange right will be charged return shipping (presently 49 kr) in retrospect if you used our prepaid shipping label. If a product is faulty or wrong delievered, so maagonline pays return shipping. Always save the packing slip until the return is complete. I want to change one or more products. I pay my own freight?

If you want to send back and change one or more products, you pay no new shipping for replacement.

7. Unclaimed packages

If for some reason you do not resolve your package, you must pay the cost of shipping.

8. Security

We will under no circumstances to disclose any personal information without the consent of the person. The same applies to e-mail addresses.

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